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- The payment of import/customs fees is the buyer's responsibility and is determined by the laws of the destination country where the products are being shipped.
- When ordering from our store, it's your responsibility to ensure that the product can be legally imported to the destination. We recommend contacting your local governing body, as we cannot determine whether you will be charged these fees.
- We cannot refund import and/or customs fees.
- Recipients of international shipments may be subject to import taxes, fees, and customs duties (referred to as Import Fees), imposed by the customs office of the destination country. Import Fees vary based on the customs regulations of the destination.
- Customs policies differ widely, and some countries may not charge Import Fees for shipments below a certain value. For more details, please contact the customs office of the destination country.
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If you require further assistance, submit a ticket here. We will respond within 48 hours.